Bye Bye Adobe!

 

On Monday the 26th March,  Adobe announced they are dropping the very popular Muse software that us designers use to build websites. Along with that they are ditching Business Catalyst – the website hosting side of the business.

Maybe this seems a bit melodramatic and an insignificant issue to many people, but for the hundreds of thousands of us who have invested time and money in learning, using and buying add-ons for Muse, we are devastated.

The first thing I did was contact my clients who I’ve built websites for using Muse. The doom and gloom of all of this shutting down for good is a couple of years off, but without the support of Adobe and further development of the product, there is little point considering that Muse can be a viable option for much longer.

I was left in quite a quandary – it’s a case of all those sites having to be re-built on another platform, but as a designer and not a coder, there really is no other platform that does what Muse allows me to do. There’s not another piece of software out there that I can simply switch over too. Yes there are options, but none that ticked all the boxes that us designers loved about Muse.

I will endeavour to offer my clients a solution to this problem, once I’ve done the research and found a platform that suits me as a designer and doesn’t require having to learn code – too old for that and really not an option for me. (If one more person suggests this to me I may be heard screaming, rather loudly and using lots of rude words!) This may in due course, mean that I lose some business. I can’t expect all those clients who I built websites for to pay up for me to build another site for them but I’m hoping they will.  I will then work out a way to do this at a discount for them, it’s not their choice to have to have a new site. This was thrust upon us by Adobe – thanks for that!

Trying to stay positive about my own situation, I’m in a fortunate position in that I don’t have a huge portfolio of websites, it’s not the main area of my business. Some people bought into Muse as a way of starting a whole new business. This news will have totally ruined them and their business. Adobe lead us to believe this software was to become a main feature of their Creative Suite. What Adobe have done, without warning, without reason and without a viable alternative, is highly unethical and downright arrogant.

I’ve decided that a company that no longer has their customers as their core reason for existing, but instead favours their share-holders, doesn’t deserve my business. I’m out!

The next few months are going to be on a huge learning curve as I attempt to move all my Adobe software to other companies. I’ve already re-bought Quark to replace InDesign and am trialling Affinity Photo and Designer to replace Photoshop and Illustrator. Finding alternatives to Bridge and Acrobat might prove to be tricky and I will miss all these familiar software applications, but on principal, and sheer determination, I’m not going to support a business that no longer supports me. My monthly subscription for Adobe just keeps going up and up and I’m getting less and less for it.

Bye Bye Adobe – I’m not even going to wish you good luck. It’s not luck you need, it’s a conscience. Find your human side – in the end, money doesn’t make you happy.young beautiful business woman suffering stress working at office asking for help feeling tired

ARGH! Adobe you are really starting to annoy me.

Oh why oh why produce a lovely user friendly website design package for dummies like me who only love doing the visual bits, but then leave us in the cold when it comes to publishing the site? I’ve been trying to sort out the email issues with my new website (and sites I’ve done for clients as well) so that I can use the email address that I set up through Domain Allies (who I have the domain name registered with) but now I have no idea how I can use that email with the Business Catalyst hosting. I’m soooooo frustrated and annoyed and really just want to scream very loudly.

Please Adobe, sort this out. Make the second phase of the job as easy as the first and have pity on those of us who you were attempting to cater for with the Muse package. Don’t do it half-heartedly, do it properly or at least offer some support that doesn’t require waiting days for forum responses.

Yes I’m tired of this issue, and yes I’m really going to think about not using Muse anymore. Very annoyed about that, because I actually like it.

What the hell do I do with an A record? Where do I point it to, blah de blah. Do I know what I’m talking about? NO! Screen Shot 2013-03-04 at 10.25.05